Seems we often face the issue of an employee changing her name when getting married...common thing. However, it does not seem that I can change the user name (and email address) to the new name. I have to create an alias for that person or create a new account, which then loses all of the prior account's stored items. To complicate things, our users mostly are set to Active Directory authentication. I change their user account name in Active Directory, then the SmarterMail account loses its connection to AD.

 

Why not allow me to reset the user name?