Smartermail Malfunction

Problem reported by Zainul Halim Zainon - 12/7/2016 at 10:28 PM

Submitted

Hi,

Today i logon as admin and its show:

System.NullReferenceException: Object reference not set to an instance of an object.
at SMWeb.UserControls.PanelBarTemplates.MailFolders.SetUsage()
at SMWeb.UserControls.PanelBarTemplates.MailFolders.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

How to solve that?

2 Replies

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Zainul Halim Zainon Replied

12/8/2016 at 12:10 AM

Trying to uninstall and reinstall but the problem still occured, currently normal user can login, but only admin got problem of malfunctions

Somebody please help me. TQ

Richard Frank Replied

12/8/2016 at 9:36 AM

TQ open a ticket @ support

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