Shared signature

Question asked by Emanuele Cellini - 10/20/2017 at 2:25 AM

Unanswered

Hello,
is it possible to share the signature for all user of domain?

I would like create list of "draft/signature" for all user of my domain, without insert the signature in all users.

Thank you

5 Replies

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Mark Milton Replied

10/20/2017 at 5:04 AM

Yes this is possible. Sign in as the domain admin, select domain settings then signatures. You create a signature for the domain to due and you can also prevent users from changing it.
One of my client domains uses this and the signature uses the account profiles to pull the information such as name, phone number and department.
Below is the documentation for this
http://help.smartertools.com/SmarterMail/v16/Topics/DomainAdmin/Settings/Signatures.aspx

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

Emanuele Cellini Replied

10/20/2017 at 5:30 AM

Thank you.

I would like add more signatures (or email template) for one domain and the user select one of this signatures.

I have added a signature on domain page but on the user "new email" don't show it on signature dropdown.

Mark Milton Replied

10/20/2017 at 5:52 AM

What version are you running?
Within the Domain Signature settings, select the domain under mapping and enable allow users to override this mapping. This will allow the users to select what domain signature they wanted. The down side is the users can change the signature and the default will the the user signature. You can change the default signature to the domain signature but each user settings will required to be manual changed by selecting signature under account settings and changing the mapping to domain signature. The signature you select from the domain settings will then by default but the additional ones will be available also.

I would suggest making a feature request to be able to map multiple domain signature that users cannot override and still have the option to choose which domain signature they would like to use. Currently disabling allow users to override only allows the default to be used.

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

Emanuele Cellini Replied

10/20/2017 at 7:27 AM

Hello Mark,
I have 15.7.6474, I add a signature named "welcome user" on domain signature but on "new message" on dropdown signature i don't see the "welcome user" signature.

Bye

Mark Milton Replied

10/20/2017 at 7:49 AM

Unfortunately I was referring to version 16 I haven't used version 15 so am not sure.

If you can send a few screenshots of the settings I might be able to help better.

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

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