Missing Feature, Is it back ? View Headers - View RAW

Problem reported by Curtis Kropar www.HawaiianHope.org - 8/14/2024 at 5:03 PM

Submitted

We are using SmarterMail 8930. When we go to look at "Headers" There used to be a feature for "View Raw Content". This was very useful when reviewing parasite scammers emails in that you could look at the raw content of the email and see where the links went to, and if they were encoded or not.

Now the "View RAW" seems to have been taken out of 8930,

Why would such a useful feature be removed ?

Was that an accident ? Was it put back into following versions of SM ?

WILL it be put back into SM ?

Also, the "Download EML" seems to be broken, I get an error every time I try it. See below.

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !

3 Replies

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Webio Replied

8/14/2024 at 11:59 PM

There is still View RAW/source option but not in above message content but when you press 3 dots above message list.

Tony Scholz Replied

8/15/2024 at 7:30 AM

Employee Post

Hello,

The "View RAW Content" is also available if you right click on the message in the list view.

Tony Scholz

Lead Network/System Administrator

SmarterTools Inc.

www.smartertools.com

Curtis Kropar www.HawaiianHope.org Replied

8/15/2024 at 6:45 PM

Oh, Ok, so it was moved from the menu list where it was to a new location by itself. All of the other "view" options are still in the original spot. Any plans to put it back with the 3 other "view" options ?

And, the "Download EML" seems to be broken, I get an error every time I try it.

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